Monday, January 3, 2011

Goverment Employees Are Non-Cooperative

You must have come across the situation when you need to get driving license or passport or any other govt formality. I just describe a typical scene.. You step in the office, you will look for the inquiry counter, probably there will not be anyone to attend you but if you are lucky enough to have one, then the fellow would give so short answers that you will be confused and feel, what should I do to have him/her giving elaboration. And, if you dare to question more then you are gone. They will screw you. Well, I admit that there are also some good people but most of them are very bad and non-cooperative.

Its like if you want your work to be done in a better way then strive hard to find any of your relative/neighbour/friends/friends of friends:)/any damn relation in that office. Otherwise you will need to visit that place so many times and out of frustration you will have to contact a agent sitting outside and give him extra fees (in some cases cumulatively it is a cheaper option!).

When I discuss these things with other people they say its like that only and we have to be habitual. But the situation has risen due to the attitude of the government employees who are less dedicated/committed to their work. If they are responsive enough and humble enough to give the correct and full information then a person who is very much occupied in the daily routine of life would be so happy and satisfied. The person who is frustrated by this, will frustrate more people at his/her workplace and this chain will go on.

I urge to the readers if you are related to any kind of public dealing then please give a better experience to your customers i.e. citizens of India and it can be a very effective contribution in the nation building.